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Terms of Service

Effective Date: 18th November 2025

These Terms and Conditions (“Terms”) govern your access to and use of the OTCX.io digital asset platform and the related services provided by EVENDOUGH HOLDINGS LTD., a corporation incorporated under the laws of Canada and registered as a Money Services Business with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) under registration number M21246144 (“Company,” “we,” “us,” or “our”). These Terms are effective as of November 18, 2025, and constitute a legally binding agreement between you (“User,” “you,” or “your”) and the Company regarding your use of our digital asset exchange platform, on-chain transfer, and related services (“Services”).

1 .Platform Services & Scope
 

The Company operates a comprehensive digital asset exchange platform (“Platform”) that enables Users to buy, sell, convert, and manage supported digital assets. The Platform’s core services (“Services”) include:

Digital Asset Exchange Services, which allow Users to access markets for supported cryptocurrencies, stablecoins, and tokenized assets. Users may place orders, execute trades, and convert between supported digital assets through the Platform. All digital assets made available for trading are held in custody with licensed or regulated third-party digital asset custodians. Client assets are maintained in segregated accounts or wallets in accordance with applicable regulatory and security requirements. The Company does not have direct custody or unilateral control of Users’ digital assets (“Digital Asset Exchange Account”).

On-Chain Transfer and Settlement Services, enabling Users to send and receive supported digital assets to and from verified external wallets. These transfers are executed on the respective blockchain networks and are subject to network conditions, gas fees, and security or compliance checks. The Platform performs necessary verifications and risk assessments before approving any on-chain transfer request.
 

All Services are provided in accordance with these Terms, applicable laws and regulations, and the Company’s internal risk and compliance policies. The Company reserves the right to modify, suspend, or discontinue any aspect of the Services upon notice to Users in accordance with Section 9 of these Terms.
 

2. User Eligibility and Account Registration
 

To be eligible to use the Services, you must be either:
(i) an individual who is at least 18 years of age and has the legal capacity to enter into binding contracts; or
(ii) a duly organized and validly existing corporation, partnership, limited liability company, or other legal entity in good standing under the laws of its jurisdiction of organization.
 

You may open an Account only after completing our onboarding and verification process, and by providing all information required under our AML/CTF Policy and applicable Canadian law (including the PCMLTFA and associated regulations).Corporate users must designate authorized representatives who meet the individual eligibility requirements and who are permitted to act on behalf of the legal entity.
 

By registering for an Account, you represent and warrant that:
(a) all information you provide is truthful, accurate, and complete;
(b) you will update such information promptly if it changes;
(c) you meet all eligibility requirements under these Terms and under applicable laws;
(d) if you are registering on behalf of a legal entity, you have the legal authority to bind that entity;
(e) your use of the Services complies with the PCMLTFA, FINTRAC requirements, and all other applicable laws and regulations; and
(f) you are not located in, resident in, or otherwise connected to any Restricted or Sanctioned Jurisdiction as defined in our AML/CTF Policy.
 

We reserve the right to reject any application for an Account or to terminate an existing Account at our sole discretion, including where we determine that a user does not meet our eligibility criteria, presents an unacceptable compliance or sanctions risk, or fails to satisfy ongoing verification requirements. We may request additional documentation, verification, or information at any time as a condition of continued Account access or service availability.
 

3. Know Your Customer and Business Verification
 

Prior to accessing our Services, all Users must complete our Know Your Customer (“KYC”) and, where applicable, Know Your Business (“KYB”) verification procedures. Individual Users must provide valid government-issued photo identification, date of birth, occupation, proof of address dated within the last 3 months, and any other information required under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (“PCMLTFA”). Corporate Users must provide incorporation documents, shareholder and director information, proof of business address, register of beneficial owners, and beneficial ownership details.

The Company will verify the authenticity of submitted information and documentation through automated and manual review processes. Users authorize us to conduct identity and background checks, directly or through third-party service providers, including database checks, sanctions screening, politically exposed person (PEP) screening, adverse media review, and validation against relevant government lists. Enhanced Due Diligence (“EDD”) measures may be required where higher risk indicators are present.
 

We may also require live verification steps, such as selfie checks, video verification calls, or notarized documents, in cases requiring enhanced due diligence.
 

Users must promptly notify us of any changes to their submitted information and documentation. The Company conducts ongoing monitoring of User accounts and transactions and may periodically request updated KYC/KYB information. Failure to provide requested information or maintain current documentation may result in account restrictions or suspension.

We reserve the right to reject account applications or terminate existing accounts if Users fail to meet our verification requirements or if we identify potential compliance risks. The Company maintains all User verification records in accordance with the PCMLTFA record-keeping requirements (minimum five-year retention) and other applicable laws. User information collected through KYC/KYB processes will be handled in accordance with our Privacy Policy and applicable Canadian data protection laws.

 
4. Anti-Money Laundering and Compliance Obligations 
 

The Company maintains a comprehensive compliance program (“Compliance Program”) in accordance with the Proceeds of Crime (Money Laundering) and Terrorist Financing Act, its associated regulations, and all guidance issued by FINTRAC (“AML Laws”). As a registered Money Services Business with FINTRAC, we are legally required to implement robust anti-money laundering and anti-terrorist financing controls.
 

Users acknowledge and agree that the Company will monitor Transactions and account activity for suspicious patterns and potential violations of AML Laws. The Company reserves the right to: (i) request additional information or documentation from Users regarding any Transaction; (ii) delay, place a temporary hold on, or refuse to process Transactions where required under Applicable Laws or our Compliance Program; and (iii) file suspicious transaction reports and any other required regulatory reports with FINTRAC or other competent authorities. The Company is prohibited by law from informing Users of any such reports.
 

The Company’s compliance obligations include, but are not limited to: maintaining required records for prescribed periods; ongoing monitoring of business relationships; verifying Users and beneficial owners; screening for sanctions; and filing Suspicious Transaction Reports, Terrorist Property Reports, and other mandatory reports with FINTRAC.

Users agree to promptly respond to any compliance-related requests for information. Failure to provide requested information may result in delayed or restricted access to the Services.
 

The Company reserves the right to suspend or restrict account access if we believe that any activity may violate AML Laws or our compliance program. Such actions will only be taken as permitted by law, and the company shall not be liable for any losses resulting from good-faith compliance with legal obligations. 
 

5. Geographic Restrictions and Prohibited Activities
 

The Platform and Services are not available to individuals or entities located in, or residents or citizens of, the United States of America, any Prohibited Jurisdiction, or any Sanctioned Person. A Prohibited Jurisdiction means any country, territory, or region that is subject to comprehensive international sanctions or is otherwise restricted by the Company for legal, regulatory, or risk-management reasons, including but not limited to:

Afghanistan, Algeria, American Samoa, Belarus, Burkina Faso, Central African Republic, China, Côte d'Ivoire, Cuba, Democratic People's Republic of Korea (North Korea), Democratic Republic of the Congo, Fiji, Guatemala, Haiti, Iran, Iraq, Lao PDR, Lebanon, Libya, Moldova, Mozambique, Myanmar, Namibia, Nepal, Nicaragua, Russia, Samoa, Somalia, South Sudan, Sri Lanka, Sudan, Syria, Ukraine (including Crimea, Donetsk, and Luhansk regions and any territory subject to international sanctions relating to Russia’s actions), Venezuela, Yemen, and Zimbabwe.

 

 

Users are strictly prohibited from:

  1. Accessing or using the Services from any Prohibited Jurisdiction.

  2. Circumventing geographic restrictions, including through VPNs, proxy services, or other masking technologies.

  3. Providing false or misleading information about their location, citizenship, or residency status.

  4. Transacting on behalf of Sanctioned Persons or persons located in Prohibited Jurisdictions.

  5. Using the Services for any unlawful purpose, including money laundering, terrorist financing, fraud, sanctions evasion, or tax evasion.
     

The Company may, at its discretion and at any time, restrict, suspend, or terminate access to the Services from any jurisdiction if required for compliance with applicable laws or regulatory obligations.
 

Users must promptly notify the Company if they:

(a) become subject to economic sanctions, or
(b) relocate to, or begin operating from, a Prohibited Jurisdiction.

If the Company determines that a User has violated these restrictions, the Company may immediately suspend or terminate the User’s Account and freeze any associated funds in accordance with applicable laws and regulatory requirements.
 

6. Account Management and Transaction Processing
 

The Company provides Users with access to a Digital Asset Account system that enables the management, transfer, and conversion of supported digital assets (“Digital Asset Account”). Users may fund their accounts by transferring supported digital assets from external wallets that they control. All inbound transfers must originate from wallets owned or lawfully controlled by the User.
 

Conversions between supported digital assets will be executed at the prevailing exchange rates or market prices displayed on the Platform at the time the conversion is initiated. The Company may establish minimum and maximum limits for conversions and reserves the right to adjust such limits based on risk assessment, market conditions, regulatory requirements, or internal policies.
 

Digital asset transfers processed through the Platform follow these procedures:
 

(i) all outbound transfer instructions must be submitted through the Platform using the required wallet information and blockchain network details;

(ii) transfer requests submitted before the Platform’s applicable cut-off time will typically be broadcast to the network on the same business day;

(iii) on-chain settlement times depend on network congestion, gas fees, and blockchain-specific confirmation requirements; and

(iv) the Company may delay, suspend, or reject any transfer or transaction that raises compliance, security, or risk concerns, or that violates these Terms.
 

Users are responsible for ensuring the accuracy of all wallet addresses, network selections, and transaction details submitted through the Platform. The Company is not liable for losses or delays arising from incorrect, incompatible, or misdirected transfer instructions provided by Users. All transactions are subject to available balances in the User’s Digital Asset Account and the Platform’s applicable transaction limits.
 

The Company maintains detailed digital asset transaction records and provides Users with electronic confirmations and account statements through the Platform. Users must review all activity promptly and notify the Company of any unauthorized or incorrect Transactions within five (5) business days of the transaction date.
 

7. Fees and Charges
 

The Company charges fees for the digital asset–related Services provided through the Platform. All applicable fees will be clearly disclosed to you prior to any Transaction or Service usage.

The current fee schedule is available on the Platform and may include, but is not limited to:

• Account maintenance fees
•Trading and transaction execution fees
• Digital asset conversion fees (e.g., converting one supported digital asset into another)
• Blockchain network fees (e.g., gas fees) passed through to Users for on-chain transfers
• Any other service-specific charges as determined by the Company from time to time
 

Conversion rates applied to digital asset swaps will be based on prevailing market rates plus any applicable margin disclosed at the time of the Transaction. The Company reserves the right to modify its fee structure upon thirty (30) days’ prior notice to Users, unless an immediate change is required for regulatory, security, or market-driven reasons.

Users acknowledge that third-party service providers, including blockchain networks, liquidity providers, and digital asset custodians, may impose additional fees in connection with executing Transactions or on-chain settlements. These external fees are outside the Company’s control and are the sole responsibility of the User. The Company is not liable for any such third-party fees.
 

All fees are due at the time a Transaction is executed or a Service is used and will be deducted automatically from your Digital Asset Exchange Account balance. If your Account balance is insufficient to cover the required fees, the Company may decline or delay the Transaction until sufficient digital assets are available.

All fees paid are non-refundable unless otherwise required by applicable law.

 

 

8. Data Processing and Privacy
 

The Company collects, uses, and stores User Data in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), as well as all requirements under FINTRAC’s regulatory framework. By using the Platform or Services, you acknowledge and consent to such data processing as described in these Terms and in our Privacy Policy.
 

We process User Data for the following purposes:

(a) to operate and provide the Services, including account onboarding, transaction processing, and customer support;
(b) to comply with legal and regulatory obligations, including KYC/KYB verification, ongoing monitoring, and AML/CFT reporting obligations;
(c) to safeguard the Platform, prevent fraud, and ensure security;
(d) to improve and maintain the functionality and performance of the Platform; and
(e) to communicate with you regarding your Account and the Services.
 

We implement appropriate administrative, technical, and organizational safeguards to protect User Data against unauthorized access, misuse, alteration, or loss. User Data is retained only for as long as required to fulfill the purposes for which it was collected and to comply with legal and regulatory record-keeping obligations.
 

We may share User Data with vetted third-party service providers who support the operation of our Services (such as identity verification partners, payment service providers, blockchain analytics tools, or cloud hosting providers). These third parties are contractually required to maintain confidentiality and may use the data solely as instructed by the Company. We do not sell or rent User Data for marketing purposes.
 

Where User Data is transferred or stored outside of Canada, such transfers are carried out in compliance with applicable privacy laws and with appropriate safeguards in place. Users have the right to request access to, correction of, and (where legally permissible) deletion of their personal information. Such requests will be handled in accordance with applicable Canadian privacy legislation and regulatory record-keeping requirements.
 

9. Platform Availability and Service Modifications
 

The Company aims to maintain reliable access to the Platform and Services but cannot guarantee uninterrupted availability. Services may be temporarily unavailable during scheduled maintenance, security updates, or unforeseen technical issues. Where possible, we will provide advance notice of scheduled maintenance through the Platform or by email.

The Company may modify, suspend, or discontinue any part of the Platform or Services at any time, with or without notice. This includes changes to features, functionality, interfaces, supported currencies, or transaction processing flows. We may implement immediate changes when required for security, regulatory compliance, or risk-management purposes.

The Company will not be liable to you or any third party for any modification, suspension, or discontinuation of the Services, provided that any existing obligations relating to your funds or pending transactions will continue to be processed in accordance with these Terms.
 

If you do not agree with any changes to the Services, your sole remedy is to stop using the Platform. Continued use of the Services following any modification constitutes your acceptance of the changes.
 

10. User Responsibilities and Prohibited Conduct
 

As an “Authorized User” of the Platform, you agree to: Maintain the security and confidentiality of your Account credentials, including passwords, security questions, and authentication factors. You must notify us immediately of any unauthorized access to your Account or suspected security breach. You are solely responsible for all activities that occur under your Account credentials.
 

Provide and maintain accurate, complete, and up-to-date information in connection with your Account, including but not limited to your contact details, business information, and source of funds documentation. You must promptly update any information that becomes inaccurate or incomplete.
 

Comply with all applicable laws, regulations, and these Terms while using the Services. You shall not use the Platform or Services for any illegal purpose or in any manner that could damage, disable, overburden, or impair our systems.
 

You are strictly prohibited from:

Providing false, inaccurate, or misleading information; attempting to circumvent any security measures or Account verification procedures; engaging in any form of fraudulent activity; using the Services to facilitate money laundering, terrorist financing, or other financial crimes; accessing the Platform through automated means or interfaces not provided by us; or attempting to reverse engineer, decompile, or otherwise derive source code from the Platform.

We reserve the right to investigate any suspected violations of these responsibilities and prohibited conduct. Upon discovery of any violation, we may take appropriate action including, but not limited to, suspending or terminating your Account, reporting violations to relevant authorities, and seeking legal remedies.
 

11. Risk Disclosure and Digital Asset Warnings 
 

You acknowledge and understand that using our digital asset Services involves significant financial and technological risks.

Digital assets are highly volatile and their market value can fluctuate rapidly. Trading or holding digital assets may result in substantial gains or losses, and the Company does not guarantee the value or performance of any digital asset.

Transacting on blockchain networks carries inherent risks, including but not limited to: network congestion, high gas fees, delays in confirmation or settlement, smart-contract vulnerabilities, irreversible transactions, and the risk of sending assets to an incorrect or incompatible wallet address. While the Company implements security and compliance controls, we cannot prevent all operational, cybersecurity, or blockchain-related risks.
 

The regulatory environment for digital assets continues to evolve. New or amended laws, regulations, or guidance may impact the availability, functionality, or legality of certain digital asset Services. The Company may be required to modify, suspend, or terminate Services to comply with regulatory obligations. You acknowledge that such changes may affect your ability to access or use the Platform.
 

THE COMPANY DOES NOT PROVIDE FINANCIAL, INVESTMENT, TAX, OR LEGAL ADVICE AND MAKES NO REPRESENTATIONS REGARDING THE SUITABILITY OR RISK PROFILE OF ANY DIGITAL ASSET OR TRANSACTION. YOU ARE SOLELY RESPONSIBLE FOR EVALUATING AND ASSUMING ALL RISKS ASSOCIATED WITH DIGITAL ASSET ACTIVITIES, INCLUDING ANY LOSS OF VALUE OR LOSS OF ACCESS TO ASSETS. WE STRONGLY RECOMMEND CONSULTING QUALIFIED FINANCIAL, TAX, AND LEGAL ADVISORS BEFORE ENGAGING IN DIGITAL ASSET TRANSACTIONS.

 

12. Limitation of Liability and Risk Allocation
 

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (A) YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE PLATFORM OR THE SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES; (C) ANY CONTENT OBTAINED FROM THE SERVICES; OR (D) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT (EXCEPT TO THE EXTENT SUCH LOSS RESULTS DIRECTLY FROM THE COMPANY’S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT).
 

The Company’s aggregate liability for all claims related to the Services shall not exceed the greater of (i) the amounts paid by you to the Company for the Services during the six (6) months preceding the incident giving rise to the claim, or (ii) CAD 1,000. These limitations shall apply to any theory of liability, whether based on warranty, contract, statute, tort (including negligence), or otherwise.
 

The Company shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including but not limited to acts of God, war, terrorism, pandemic, changes in laws or regulations, embargoes, labour disputes, strikes, mechanical, electronic, or communications failure or degradation, or any other force majeure event.

You acknowledge that third-party service providers used in delivering the Services, including but not limited to payment processors, banking partners, and technology providers, are independent contractors. The Company shall not be liable for any acts, errors, omissions, representations, warranties, breaches, or negligence of any such third parties or for any damages, losses, costs, or expenses resulting from their services, except to the extent required by Applicable Laws.

Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by Canadian law.
 

13. Indemnification 
 

You agree to indemnify, defend, and hold harmless the Company, its Affiliates, directors, officers, employees, agents, third-party service providers, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys’ fees) arising out of or relating to:

(a) your violation of these Terms;
(b) your use of the Platform or Services;
(c) any information or content you submit to or transmit through the Platform;
(d) your violation of any applicable laws, regulations, or third-party rights;
(e) any transactions or activities conducted through your Account; or
(f) any misrepresentation made by you.
 

The Company reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate fully with our defense of such claims. You agree not to settle or compromise any claim without the Company’s prior written consent. The Company will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.
 

Your indemnification obligations under this Section will survive the termination or expiration of these Terms and your use of the Services. The Company may, at its sole discretion, offset any amounts payable to you against any indemnification obligations you may have under these Terms.

14. Account Suspension and Termination
 

The Company reserves the right to suspend or terminate your Account and access to the Services at any time, with or without cause, and with or without notice. Causes for suspension or termination may include, but are not limited to: (i) violations of these Terms or other agreements with us; (ii) suspected fraudulent, illegal, or unauthorized activities; (iii) regulatory requirements or law enforcement requests; or (iv) extended periods of inactivity.
 

Upon Account termination, whether initiated by you or us, the Company will return any remaining funds or Assets associated with your Account, subject to:
 

(a) completion of all pending Transactions;
(b) deduction of any fees, charges or other amounts owed to us;
(c) resolution of any disputes; and
(d) compliance with applicable regulatory requirements, including FINTRAC reporting and AML Laws.
 

Where required by law or regulation, or where we reasonably suspect illegal or prohibited activity, the Company may delay or restrict the return of funds. The Company may retain funds for longer than the standard processing timeframe if necessary to comply with law enforcement instructions, sanctions obligations, or internal investigations.
 

During any suspension period, you may be restricted from initiating new Transactions or withdrawing funds. Where legally permitted, we will inform you of the reason for suspension and provide instructions on how to resolve the issue.

Termination of your Account does not relieve you of any obligations incurred prior to the date of termination. Following termination, you must cease all use of the Platform and Services. The Company will retain User Data and Transaction records for the period required under applicable Canadian law, including FINTRAC requirements. Any provisions of these Terms that are intended to survive termination shall continue in full force and effect.
 

15. Dispute Resolution and Governing Law
 

These Terms and all matters arising out of or relating to these Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without giving effect to any choice of law or conflict of law provisions. For clarity, the United Nations Convention on Contracts for the International Sale of Goods shall not apply to these Terms.
 

Any dispute, controversy, or claim arising out of or relating to these Terms, including the formation, interpretation, breach, or termination thereof, shall be resolved through the following process:
 

First, the parties shall attempt in good faith to resolve any dispute informally by mutual consultation for a period of thirty (30) days from the date one party notifies the other in writing of the dispute. If the dispute cannot be resolved through informal consultation, the parties agree to submit the dispute to binding arbitration administered by the ADR Institute of Canada under its Commercial Arbitration Rules. The arbitration shall be conducted by a single arbitrator seated in Toronto, Ontario. The arbitration shall be conducted in English. The arbitrator’s award shall be final and binding on the parties, and judgment on the award may be entered in any court of competent jurisdiction.
 

Notwithstanding the foregoing, either party may seek interim or other equitable relief necessary to protect its rights or property in any court of competent jurisdiction. Nothing in this section prevents the Company from taking immediate steps to comply with regulatory obligations, including reporting requirements or account freezes mandated under applicable laws.

YOU HEREBY WAIVE ANY RIGHT TO PARTICIPATE IN ANY CLASS ACTION, CLASS ARBITRATION, OR OTHER REPRESENTATIVE ACTION AGAINST THE COMPANY ARISING FROM OR RELATING TO THESE TERMS OR THE SERVICES.

The prevailing party in any dispute resolution proceeding shall be entitled to recover its reasonable attorneys’ fees and costs. Any claim arising out of or related to these Terms must be filed within one (1) year after such claim arose; otherwise, the claim is permanently barred.
 

16. Regulatory Compliance Framework
 

The Company maintains a comprehensive regulatory compliance framework in accordance with its obligations as a registered Money Services Business under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA) and FINTRAC supervision.

The Company shall:
 

• Maintain and regularly update its Compliance Program to ensure adherence to all applicable AML/ATF laws, regulations, and guidance. This includes implementing and maintaining appropriate policies, procedures, and internal controls designed to prevent, detect, and report money laundering and terrorist financing activities.

• Submit all required regulatory reports to FINTRAC and other relevant authorities, including but not limited to Suspicious Transaction Reports (STRs), Large Virtual Currency Transaction Reports (LVCTRs), Large Cash Transaction Reports (LCTRs), Electronic Funds Transfer Reports (EFTRs), and any other reports required under applicable laws. The Company shall maintain records of all such reports for the statutorily required retention periods.

• Conduct ongoing monitoring of all User accounts, transactions, and activities on the Platform to identify and investigate any suspicious or unusual activity. The Company reserves the right to request additional information, documentation, or clarification from Users regarding any transaction or behavior that may trigger compliance concerns.

• Cooperate fully with law enforcement agencies, regulatory authorities, and other competent bodies in relation to any investigation, inquiry, or enforcement action. The Company may be required to share User information with such authorities as permitted or required by law.

• Update its compliance policies and procedures as necessary to reflect changes in applicable laws, regulations, regulatory guidance, or industry best practices. Users acknowledge that compliance requirements may necessitate changes to the Services or additional due diligence measures, and agree to cooperate with any such requirements.
 

17. Amendments and Updates
 

The Company reserves the right to amend, modify or update these Terms at any time. Any changes will become effective upon being posted on the Platform, unless a different effective date is specified. We will provide notice of material changes when required by applicable law.
 

Your continued use of the Platform or Services after any amendments to these Terms constitutes your acceptance of the updated Terms. If you do not agree to any modification, your sole remedy is to discontinue use of the Services and close your Account.
 

The Company may also update its policies, procedures, and compliance controls from time to time to reflect changes in applicable laws, regulatory requirements, or operational needs. Users agree to comply with all updated policies as a condition of continued access to the Services.
 

18. General Provisions 
 

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be replaced by a valid, legal, and enforceable provision that most closely matches the intent of the original provision.
 

These Terms, together with our Privacy Policy and any other agreements expressly incorporated herein, constitute the entire agreement between you and the Company regarding your use of the Platform and Services. These Terms supersede all prior or contemporaneous communications, understandings, and agreements between the parties, whether written or oral.

You may not assign, transfer, or delegate any of your rights or obligations under these Terms without our prior written consent. Any attempted assignment, transfer, or delegation without such consent is void. The Company may assign or transfer these Terms, in whole or in part, including in connection with a merger, acquisition, corporate reorganization, or sale of assets, without restriction and without prior notice to you.
 

Neither party shall be liable for any failure or delay in performance under these Terms due to circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, pandemic, epidemic, civil unrest, fire, earthquake, flood, power outages, equipment or transmission failures, strikes or labor disputes, or any other similar event (“Force Majeure Event”). The affected party shall provide prompt notice to the other party and shall use reasonable efforts to resume performance as soon as practicable.
 

The Company’s failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be made in writing to be effective. No waiver of any term shall be deemed a continuing waiver of that term or a waiver of any other term.

Get in touch

OTCX.IO is wholly owned and operated by Evendough Holdings Ltd, a FINTRAC registered Money Service Business, with registration number M21246144.
 

​Cryptoassets are risky and highly volatile. You should carefully consider whether dealing in cryptoassets or related products and services is suitable for you.

Evendough Holdings Ltd
C/O Business Registration Center 1248-13355 Commerce PKWY Richmond BC V6V 2L1
Canada

© 2025

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